KNOWLEDGE MANAGEMENT AND LEARNING (KML) OFFICER

The African Population and Health Research Center (APHRC) is a leading Africa-based, international research institution headquartered in Nairobi, Kenya, with a regional office in Dakar, Senegal. Our researchers are contributing to the body of evidence about the critical issues in population health and wellbeing impeding Africa’s development in order to provide strong direction and recommendations to policy- and decision-makers at all levels. Our priority research areas are Human Development, Health and Well-being, Data Science and Evaluation, and Population Dynamics and Urbanization in Africa. In addition to the research component, APHRC has other programmatic areas in Research and Related Capacity Strengthening, and Policy Engagement and Communications. Knowledge management and learning is a critical component of our evidence generation and knowledge translation model.

APHRC seeks to recruit a Knowledge Management and Learning Officer who will support the Knowledge Management and Learning (KML) processes and systems at the Center. S/he will support the implementation of key knowledge management and learning initiatives to ensure the identification, creation, capture, storage, sharing and application of technical knowledge. Critical will be to leverage on good practices, and improve the effectiveness of the program portfolio on the Center’s policy and programmatic approaches.

Duties/Responsibilities

1. Operationalization of Knowledge Management and Learning

• Track, harness and synthesize user needs & feedback and develop appropriate and efficient practices in managing knowledge sharing and learning at the Center.
• Participate in the development of innovative, creative and efficient knowledge communication tools, targeted at enhancing and enriching staff on knowledge management and learning practices.
• Support the development and implementation of standard operating procedures (SOPs) in knowledge capture, cleaning, quality checks, storage, sharing & feedback mechanisms and institutionalization of a community of practice at the Center.
• Report on the knowledge management initiatives at the Center
• Periodically measure the uptake of key knowledge products at the Center.
• Collaborate with the Monitoring & Evaluation staff, to give technical input when needed.

2. Strengthening and Integration of Knowledge Management Systems

• Liaise with themes, units, programs and projects on the identification, harvesting, processing and publishing of knowledge products on the knowledge and learning repository for staff, management and external stakeholders.
• Support the integration and development of the KML platform to enhance access and use.

3. Knowledge Management and Learning Implementation

• Support in getting potential topics from staff for knowledge cafés.
• Establish contact with subject matter experts and coordinate audience with the targeted group to ensure the delivery of knowledge café outputs.
• Working closely with the identified subject matter experts, conduct knowledge café sessions in line with the suggested topic.
• Support the operationalization of communities of practice at the Center in collaboration with key contact persons.
• Capture technical knowledge and expertise from staff exiting the Center to ensure sustainability of our operations.
• Support the implementation of the Pause and Reflect session and prepare the after-action review report and ensure its implementation.

4. Capacity Strengthening

• Provide guidance to APHRC staff on the Knowledge Management Portal, processes and resources and conduct orientation for new staff.
• Take part in conducting training on knowledge management and learning for APHRC staff as need arises.
• Support the Center’s Institutional Capacity strengthening efforts by conducting training for external audiences as need arises.
• Keep informed with best practices in knowledge management and ensure they are adopted at the Center.
• Take part in the wider MEL Unit activities when required.
• Any other tasks that may be assigned by the supervisor.

Qualifications, Skills, and Experience

• A degree in International Development, Computer Science, Library Science, Knowledge Management, Social Sciences, or other related field.
• Masters Degree is an added advantage.
• At least 4 years of relevant experience in knowledge management.
• Experience in and ability to work with ICT tools and specific knowledge management platforms (DSpace, SharePoint, eXoplatform, Slack, Google Workspace, Nextcloud, Bookstack etc.).
• Innovative, analytical and result oriented individual.
• Exceptional organizational and coordination skills.
• Excellent written and oral communication skills in English are essential (this includes presentation skills).
• Proficiency in French will be an advantage.

This position is classified under Nationally Recruited Positions (NRP) Grade V in our scales.

Interested candidates are encouraged to submit their application letters and detailed CV through this Link by December 22, 2023. Only shortlisted candidates will be contacted and will be required submit a Police Clearance Certificate at a certain stage of the recruitment process. Cover letters should be addressed to:

The Human Resources Officer

African Population and Health Research Center, Inc

APHRC Campus, Manga Close, off Kirawa Road, Kitisuru

P.O. Box 10787-GPO, Nairobi

Website:  www.aphrc.org

Special Notice

APHRC is an equal opportunity employer committed to creating a diverse and inclusive workplace. All employment decisions are made based on qualifications and organizational needs. Reasonable accommodation may be provided to applicants with disabilities upon request to support their participation in the recruitment process.